Our Policy & Terms

Empowering Entrepreneurs. Elevating Excellence.

Refund Policy

1. Digital Products (Toolkits, Templates, Manuals)

Due to the nature of instant access to digital files, all sales of digital products are final. No refunds will be issued once a file has been delivered or downloaded.

Please read product descriptions carefully before purchase. If you have questions prior to purchasing, contact us at [email protected].

2. Consulting Services

Refunds for consulting services are subject to the following terms:

72 hours or more before your session: 100% refund
Less than 72 hours: 50% refund or 1-time reschedule
No-show or same-day cancellation: No refund

Clients may request a one-time reschedule at no cost with at least 24 hours' notice.

3. Subscription or Membership Plans (if applicable)

You may cancel future billing at any time. However, we do not provide prorated refunds for the current billing cycle after access has been granted.

4. Course & Program Enrollments

For live or cohort-based programs:

100% refund: 7+ days before program start
50% refund: 2-6 days before start
No refund: Within 72 hours or after access begins

5. Refund Requests

To request a refund (if eligible), please email us at [email protected] or call +1 (888) 404-1237 with your order number and reason for the request.

Approved refunds will be processed to your original payment method within 7–10 business days.

SMS Terms & Conditions

1. SMS For Consent Communication

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from DiVnity Business Consulting, you may receive text messages related to (Appointment reminders, meetings, and follow-up on cases.)

For Example: Hello, Thank you for contacting DiVnity Business Consulting, how can we help you? Reply STOP to opt-out at any time. Message and data rates may apply; for assistance, text HELP or visit our Privacy Policy.

3. Message Frequency

Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

4. Potential Fees for SMS Messaging

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

5. Opt-In Method

Customers will opt-in for SMS messaging from DiVnity Business Consulting through (Intake forms, verbally, filling out a paper form) at DiVnity Business Consulting. This agreement for SMS will not be shared with third parties for marketing purposes.

6. Opt-Out

Customer will be able to opt out of SMS messaging from DiVnity Business Consulting by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can Opt back in at any time by replying START.

7. For Further Assistance

Visit our website at DiVnity Business Consulting or contact us at +1 (888)-404-1237.

8. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at our Privacy Policy

9. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form.

10. Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Policy and Terms pages.
Message frequency may vary.

Privacy Policy

1. Our Commitment

DiVnity Business Consulting is committed to protecting your privacy. All personal information provided will be handled with care, and in security complying within laboring, we abide by legal requirements in handling your personal information in a legally GDPR compliant manner.

2. Data Collection, Processing, and Storage

We collect, store, and process information in multiple ways, for example when logging in or completing a form and information collected automatically (via cookies, log files, or web beacons). We use that data to operate, improve, and personalize our services. Processing your data might gathering, recording, organizing, storing, or altering your information as required to provide our services.

3. Personally Identifiable Information (PII)

We collect PII during registration and transactions to identify you. This may include:

Email address and contact number
Profile details you choose to provide
Information related to our service.

Your profile settings give you control over what is made public. Data stored in your account is protected by access controls and encrypted networks, and is available only to authorized personnel. Profile settings you make on our site may be used for marketing or other purposes. We cannot control how third parties use information you make public.

4. Third-Party Information Processors and Service Providers

We partner with trusted providers to deliver our services. These include:

Payment processors and fulfillment companies that manage transactions and deliver goods (we do not later access to their full payment data)
Analytics advertising partners such as Google, Vimeo, Zoom, and Facebook. This data is then not used and are governed by their non-publics.

5. Technical Data Collection

We collect high-quality service to collect technical information such as:

IP address and device/browser details
Usage patterns and interaction data
Cookies to maintain sessions, personalize content, and facilitate transactions
Web beacons that help monitor email delivery

6. User Consent and Self-Service Control

In some services, we collect your own consent to use of your data as described in this Policy. Through your account settings, you can access, modify, or delete certain personal information. You may manage cookies and tracking technologies via your browser) restricting data sharing upon other users' transfer. Provide guardrails your children's under the COPPA Act and other privacy concerns without unafraid parental consent.

7. Data Retention

We retain personal information as long as necessary for legal, business, and auditing purposes. Certain account data may be retained after account closure to meet legal requirements or for compliance.

8. Security and Disclosure

We employ administrative, technical, and physical safeguards designed to protect information from unauthorized access, modification, disclosure, or destruction. While we maintain security, our protocols are reviewed regularly and adjusted annually in light of emerging threats.

9. Our Data Protection Officers

Our Data Protection Officers oversee our data protection strategy. If you have questions or concerns about how your data is handled, please contact us at [email protected].

10. Access Requests

You have the right to access, correct, or delete personal data we hold about you where applicable. To exercise these rights, email [email protected].

11. Right to Oppose

In addition, you may object to our use of your data for marketing purposes. To exercise this right, email [email protected].

12. International Transposition of Data

Your personal data may be processed and transferred across countries. We ensure all such transfers comply with applicable data protection laws to ensure your privacy remains protected.

13. Policy Review and Modification

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Your continued use of our services after updates constitutes acceptance of the revised Policy.